Shipping policy
Processing & Shipping Timeframes
Thank you for your order! Here’s what to expect:
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Order Processing: Orders are typically processed and prepared for shipment within 1-3 business days after payment confirmation.
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Delivery Time: We offer complimentary standard shipping worldwide. Delivery usually takes 7-20 business days from the shipment date, depending on the destination country and local customs processing.
Shipping Destinations & Address Accuracy
We ship globally to most countries. It is the customer's responsibility to provide a complete and accurate shipping address. We are not liable for delays, returns, or lost packages due to incorrect addresses provided.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package’s journey.
Lost, Stuck, or Damaged Packages
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Customs Delays: International shipments may be subject to customs inspections, which can cause delays beyond our control. Any applicable duties/taxes are the customer's responsibility.
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Lost or Damaged: If your package is lost in transit or arrives damaged, please contact us at [email protected] within 30 days of the estimated delivery date for assistance.
Returns
Please refer to our comprehensive Refund Policy for all details regarding returns and exchanges.
For any shipping questions, email us at: [email protected].
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